Following extensive cellular interruptions in the United States, AT&T was able to restore service to its customers.  

 A procedure error, not a hack, caused the outage that left thousands without service for hours, according to the carrier's statement on Thursday night. 

 A process error, not a cyberattack, was likely the reason of Thursday's extensive outage that thousands of customers were without service for hours, according to AT&T. 

 The issue began early Thursday morning, but by afternoon, AT&T announced that all customers' service had been restored. 

 Initial analysis suggests the disruption "was caused by the application and execution of an incorrect process used as we were expanding our network, not a cyber attack," the company claimed Thursday evening. 

 Customers reported over 32,000 AT&T outages at 4 a.m. ET Thursday. 

 The site reported more than 50,000 issues at 7 a.m., mostly in Houston, Chicago, Dallas, Los Angeles, and Atlanta. 

 The number reached over 71,000 before 8 a.m. ET. 

 Thursday morning, AT&T said, “Some of our customers are experiencing wireless service interruptions this morning.” 

 Other carriers like Verizon, T-Mobile, and Cricket Wireless experienced problems.  

 Verizon and T-Mobile claimed affected individuals tried to contact AT&T. 

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